The Practice / Case Studies

The work. Custom builds and the systems behind real businesses.

Three flagship builds up top: a custom AI platform we wrote from scratch, a headless Shopify storefront with a custom AI stylist, and a Hilo guitar shop with a free learn hub that sends people into the store. Below them, eight field engagements where AI systems run booking, follow-up, and reviews behind real operators. The build case studies are real and named. Names are composites where noted; numbers are not.

By Binil Chacko

Looking for website designs instead? See the Portfolio.

  1. 01

    PlanMason: the custom AI platform we built from scratch.

    171,000 lines. A 14-table secured backend, Stripe billing, a 9-phase AI interview, and an engine that will not let the AI invent a number. Proof we build platforms, not just sites.

    Built in house171k lines
    Read
  2. 02

    Your store looks like every other Shopify store. Here is what a boutique in Hilo did about it.

    Two stores, a café, prints they draw themselves, 17.5K followers, and a default theme that hid all of it. A store that asks five questions and hands you three outfits, a Japanese path for the customer who flies home, and five questions any boutique owner can answer this week.

    Hilo + Honokaʻa, HI5 questions
    Read
  3. 03

    Your best marketing is the thing you already do well. Give it away.

    Stale page, Yelp winning your own name, a phone number doing the work. What one Hilo guitar shop did instead: a free first lesson with a local voice coach, every path ending at the door. Five questions any local shop can answer for itself.

    Hilo, HIFree learn hub
    Read
  4. 04

    The CPA firm that got its life back.

    Maria, 4-person practice, 240 active clients. Three connected automations. Daily hours from 11 to 6.5. Twelve new clients onboarded during her first post-build tax season.

    Austin, TX11 to 6.5 hrs
    Read
  5. 05

    The immigration attorney losing clients before the first call.

    Priya, solo Miami practice. The 90-day audit found 43 percent of form fills going silent. The fix was acknowledgment, not legal information.

    Miami, FL31% to 58%
    Read
  6. 06

    The roofer who trusted his legal pad.

    Marcus, 14-crew operation in Katy/Sugar Land. Said no to AI quoting, lost 35 to 45 jobs in six months, came back. Build took three weeks.

    Houston, TX$8,400 avg ticket
    Read
  7. 07

    The salon owner who said her girls did not need that.

    Diane, six-chair Kaimuki salon, 11 years open. 11 to 14 no-show slots a week, $4,900 walking out the door. The math she had never run.

    Honolulu, HI$4,900 / month
    Read
  8. 08

    The plumber who thought AI was just ChatGPT.

    Tony, three-truck operation in Plano. Eight stale Google reviews. Missed-call text-back recovered three jobs in week one.

    Dallas, TX4.1 to 4.7 stars
    Read
  9. 09

    The HVAC quote bot that quoted $400 on a $4,000 job.

    Derek, Cedar Park HVAC. The misread sticker, the $150 deposit, the goodwill credit, and the human-in-the-loop gate that fixed it.

    Austin, TX$500 review gate
    Read
  10. 10

    The law firm chatbot that made up case law.

    Boca Raton solo estate planner. The fabricated 2022 Florida statute amendment. Why scope containment beat smarter AI.

    Boca Raton, FLScope contained
    Read
  11. 11

    The accountant whose AI sent the wrong tax summary.

    Robert, three-person Galleria CPA firm. Two clients named Michael, one outbound email, a regulatory event. The 15-second human gate.

    Houston, TXEIN-keyed match
    Read