The dangers of the wrong AI.
The HVAC bot that quoted $400 on a $4,000 job. The law firm chatbot that fabricated a Florida statute. The CPA tool that emailed the wrong client. Each is one missing guardrail away from a clean build.
Three near-misses from inside our own portfolio. The HVAC quote bot in Cedar Park that priced a 4-ton system replacement at $387 because a customer misread a sticker. The Boca Raton estate planning chatbot that confidently cited a 2022 Florida elective share amendment that does not exist. The Houston CPA's AI tool that attached the wrong Michael Chen's tax summary during a 40-meeting peak week. None of these failures was about the AI getting smarter. Each was about a missing deterministic verification step at the highest-risk action: the outbound send. The full longform, with the four guardrail patterns we deploy by default, ships as part of the When AI Fails 2026 Report in June 2026.
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Related reading
- 01
The HVAC quote bot that quoted $400 on a $4,000 job.
Austin, TX
The misread sticker, the $150 deposit, and the $500 human-in-the-loop gate that fixed it.
- 02
The law firm chatbot that made up case law.
Boca Raton, FL
Why scope containment beat smarter AI.
- 03
The accountant whose AI sent the wrong tax summary.
Houston, TX
Two clients named Michael, one outbound email, a regulatory event.